itil

This is the third post in a series about Improving Service Desk Effectiveness. You can find the first two posts at the links below: AMP...

About two days ago we posted our introduction in this series of what will be six posts. You can find the first introduction post here: A...

This is the first post in a series of six. This is the introductory post and gets you started on this journey in achieving service desk ...

This is the fourth post in the series on Agile ITSM. You can find the first three posts at the links below: AGILE ITSM: THE ESSENTIALS ...

▶️ Watch on 3Speak If your IT service management is looking to improve its maturity. And you want to do this by improving governance com...

▶️ Watch on 3Speak Let me show you how IT policy and ITSM can increase your productivity, Efficiency, Profitability, and provide more va...

ITaaS is nothing new? Really, come on, give me a break! Everyone involved with the cloud in the beginning years of marketplace listened t...

ITIL 4 is a mix of all the past ITIL variants and most recent innovation to give the most ideal ITSM backing to the IT specialist co-op a...

Another night working on an IT Service Management and ITIL survey with the help of my baby girl. Posted using Partiko iOS