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What Kevin O'Leary Can Teach You About Grifting in Tech

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simplestack0.3114 days agoPeakD8 min read


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Kevin O'Leary, the self-proclaimed "Mr. Wonderful" of Shark Tank fame, presents himself as a business oracle whose sharp tongue and sharper instincts have guided him to stratospheric success. Yet beneath the carefully crafted persona lies a trail of business catastrophes, questionable ethics, and remarkable talent for failing upward. This article dives into the real lessons O'Leary's career offers - not the platitudes he espouses on television, but the actual blueprint of how he built his fortune while leaving companies in ruins. His story reveals how charisma, ruthlessness, and strategic positioning can sometimes be more valuable than actual business acumen.

The SoftKey Saga: Building a House of Cards

Ever wondered how to build a multi-billion dollar company without creating anything of lasting value? Kevin O'Leary wrote the playbook.

In 1986, O'Leary co-founded SoftKey Software, positioning it as the first software company to apply consumer goods marketing principles to the software industry. What does that mean in plain English? Essentially, he figured out how to package mediocre software products and sell them at rock-bottom prices - often practically giving them away through rebates.

As his competitor Doug Carlston of Brøderbund recalled, "Our best-selling product was called Print Shop. They had a competing product called PrintMaster. They offered it for $29.95 and ours was selling for $59.95. (But) theirs were selling with a $30 rebate so basically they were selling it for free."

How did O'Leary manage this pricing strategy? By slashing R&D budgets from 24% to 11% of expenses. (Because who needs innovation when you're focused on short-term gains, right?) SoftKey's approach wasn't about creating quality software - it was about, as O'Leary himself reportedly said, "Put it in a box and sell it".

The Acquisition Machine: Growth Without Substance

What do you do when your business model isn't generating organic growth? You buy other companies to create the illusion of expansion - and that's exactly what O'Leary mastered.

SoftKey embarked on an acquisition spree, gobbling up more than 20 companies including industry leaders like TLC, Minnesota Educational Computing Corp., Mindscape, and Brøderbund. Through these acquisitions, SoftKey emerged as the second-largest consumer software company globally after Microsoft, with 3,000 employees and sales of $840 million by 1998.

But beneath this impressive growth lurked a troubling reality: the company posted a net loss of $105 million that same year. Was this just the cost of expansion, or something more sinister?

Forensic accountant Alan Mak explains the risk of this approach: "It's not organic growth but acquired growth". The strategy involves incurring high debt or diluting share value - neither of which builds sustainable business value.

The Art of Financial Illusion: Cooking Books Without Getting Burned

Ever notice how some executives can make terrible numbers look good quarter after quarter? O'Leary appears to have been a master of this dark art.

Brøderbund's CEO Doug Carlston described SoftKey's pattern: "You run pretty good quarter to quarter results and then you buy three companies and you take a huge loss and attribute it to goodwill write offs. And then you go right back to showing nice steady quarter to quarter gains."

In 1996, the Center for Financial Research and Analysis (CFRA) examined SoftKey and found alarming issues: overstated earnings, excessive debt load, suspicious firing of its auditors (Arthur Andersen), and conflicts of interest with people on its audit committee. These findings were so concerning that when SoftKey acquired The Learning Company (TLC), TLC's board insisted on cash rather than SoftKey shares as payment.

Not exactly a vote of confidence in O'Leary's financial reporting, is it?

The Mattel Meltdown: Finding the Perfect Sucker

What's the endgame when you've built a house of cards? Find someone willing to buy it before it collapses - which brings us to perhaps O'Leary's most "successful" business move.

In 1999, O'Leary managed to sell The Learning Company (which SoftKey had acquired and renamed itself after) to Mattel for a staggering $4.2 billion. Industry analysts had warned Mattel CEO Jill Barad against the purchase, with one calling TLC a "house of cards". But the warnings went unheeded.

The results were catastrophic. According to Bernard Stolar, who was hired in January 2000 to revive TLC, the division was losing $1 million per day. Within six months of the acquisition, Mattel had lost $2 billion in shareholder value, and eventually, the toy giant would sell TLC for just $27 million in 2000 - a 99.3% loss on their investment.

Meanwhile, O'Leary walked away with $11 million.

Masterful timing, wouldn't you say?

Allegations of Business Misconduct: The Lawsuits Mattel Didn't Want You to See

The aftermath of the Mattel-TLC debacle wasn't just about poor business decisions - it involved serious allegations of misconduct.

A 2002 lawsuit filed by law firm Milberg Weiss Bershad Hynes & Lerach LLP alleged that O'Leary and TLC's CEO Michael Perik had artificially inflated the company's numbers through various questionable methods. These included:

  • Maintaining large uncollectible accounts receivable
  • Creating secret return obligations with major customers
  • Delaying reporting of returned merchandise to make quarterly numbers look better
  • Parking product with distributors and liquidators
  • Shipping excessive product to customers far beyond their needs to record them as sales
  • Renting excessive floor space with retailers to give the appearance of increased market share

Though these allegations were never tested in court - the lawsuit was settled by Mattel for $122 million in 2003, the 12th largest shareholder settlement in US corporate history at that time- they paint a troubling picture of O'Leary's business practices.

Reputation Rehabilitation: From Business Disaster to TV Star

How does one recover from being at the center of one of the worst acquisitions in corporate history? Reinvent yourself on television, of course!

After the Mattel debacle, O'Leary pivoted to television, becoming a regular on various networks as a business commentator and eventually landing roles on "Dragon's Den" and later "Shark Tank". His sharp-tongued, no-nonsense persona made for entertaining television, regardless of his actual business track record.

What's the lesson here? Being entertaining trumps being successful. O'Leary understood the art of never being boring on TV - delivering quotable one-liners and harsh critiques that made for compelling viewing, even if his own business history was checkered with failures.

O'Leary Funds: Management Fees Over Performance

Not content with television success alone, O'Leary launched O'Leary Funds despite having no substantial background in investment management. The result? A lesson in how to profit from managing other people's money regardless of performance.

In perhaps the most telling example of style over substance, O'Leary reportedly paid dividends to his investors with their own cash - grinding down their principal while collecting management fees. This approach allowed him to claim attractive dividend yields while the actual fund performance told a different story.

Remember: in the investment world, fees are forever, but performance is optional.

The Cryptocurrency Contradiction: O'Leary's FTX Fiasco

If there's one area where O'Leary truly excels, it's in the art of the pivot. Take his stance on cryptocurrency - one day denouncing Bitcoin as "garbage," and the next day embracing it as part of his portfolio.

The culmination of this flexibility came with his role as spokesperson for FTX, for which he was reportedly paid approximately $15 million. When the exchange collapsed in what appears to have been one of the largest financial frauds in history, O'Leary's response was simple: "I don't know".

For someone who makes his living projecting certainty and business acumen, the claim of ignorance seems particularly convenient. The lesson? When things go well, take credit; when they implode, claim ignorance.

The Psychopath's Playbook: Why Being Ruthless Pays Off

What does O'Leary's career teach us about the traits that lead to certain kinds of success? Research has suggested that some business environments reward traits associated with psychopathy: charm, fearlessness, focus on personal gain, and lack of empathy.

O'Leary's business history - from the slashing of R&D budgets to the selling of a doomed company at a premium - demonstrates how these traits can sometimes be assets in the cutthroat world of business. His ability to walk away from corporate disasters unscathed, with millions in his pocket and his reputation somehow intact, shows a remarkable talent for self-preservation at all costs.

Is this something to emulate? That depends on how you define success - and what you're willing to sacrifice to achieve it.

The O'Leary Paradox

Kevin O'Leary's career presents a fascinating paradox: a man celebrated for business acumen whose biggest success came from selling a failing company at a premium price, and whose subsequent career has been built largely on the perception of success rather than its reality.

What's the ultimate lesson here? Perhaps it's that in today's media-saturated world, the narrative you create about yourself can become more valuable than your actual accomplishments. O'Leary didn't succeed by building sustainable businesses - he succeeded by convincing others he had the secret to success, then monetizing that perception.

The best way to respond to the Kevin O'Learys of the world? Ignore them dispassionately. The less attention we give to those who prioritize self-promotion over substance, the less power they have to shape our understanding of what true success looks like.

And that might be the most valuable lesson of all.


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